To make sure your weekly Cool Cleveland e-blast doesn't get marked as spam, you may need to set your email spam filters to allow email from CoolCleveland.com. For help with this, please select your email service: Apple, Gmail, Hotmail, Outlook, Yahoo.

Gmail:
To make sure Cool Cleveland gets delivered to your inbox, you must add the email address to your Contacts List: 1) Click the drop-down arrow next to "Reply" in the upper right side of your inbox sceen. 2) Click the "Add CoolCleveland.com to Contacts List" from the list 3) "CoolCleveland.com" should appear under the "Quick Contacts" list on the left side of the page

Apple Mail:
Add CoolCleveland.com to your Address Book. To do this, click the arrow in a Smart Address and choose "Add to Address Book" from the pop-up menu. Or select the message and choose Message > "Add Sender to Address Book."

Hotmail:
In the new Hotmail, you must "Mark sender as safe" to enable hyperlinks even in text emails and images in HTML emails. To ensure messages from CoolCleveland.com are not sent to your Junk Email folder, you can do one of two things: 1) Check the "Junk" folder if you do not see CoolCleveland.com in your inbox 2) Check the "Mark as safe" link 3) Add to you Safe List 4) Mark Sender as Safe

1) Click "Show Content" to view the body of the email if it contains images and HTML 2) Click "Mark as safe" 3) CoolCleveland.com will now be added to your list of "Safe senders"

Manually Add to Safe List 1) Click "Options" in the upper right corner of your Hotmail screen 2) In the body of the page under "Junk e-mail" click the link "Safe and blocked senders" 3) Click the link "Safe senders" 4) Enter the email address "CoolCleveland@CoolCleveland.com" 5) Click "Add to list"

Yahoo!:
To view CoolCleveland.com e-blasts properly, you can report as "Not Spam" and you can create a Filter:

To report as "Not Spam": 1) Check your Yahoo! Bulk folder 2) If you see CoolCleveland.com, highlight it and click "Not Spam"

To create a Filter: 1) Select "Mail Options" from the list that drops down 2) Choose "Filters" located on the left side of the page 3) Click the "Add" button on the Filters page 4) Choose the "From" field you want to match in the incoming message 5) Enter "CoolCleveland@CoolCleveland.com" 6) Choose the "Inbox" to be the destination folder

Outlook:
To have the Cool Cleveland e-blast display HTML correctly, you can change your automatic download settings and add CoolCleveland.com to your safe sender list:

To change your automatic settings: 1) Right click on a non-displaying image in a CoolCleveland.com email 2) Choose "Change automatic download settings" option 3) When the pop-up comes up, uncheck the first box in the list that says "don't download pictures or other HTML content automatically" 4) Click "OK"

To add CoolCleveland.com to your safe sender list: 1) Right click on a non-displaying image in a CoolCleveland.com email 2) Choose "Add the domain to the safe sender list" option

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